Thư phàn nàn bằng tiếng anh


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Cấu Trúc Thư Phàn Nàn bằng Tiếng Anh

Một Số mẫu mã Thư Phàn Nàn bởi Tiếng Anh

Mẫu 1:Dear Sir,

My name is Addison. I purchased online a dress from your shop and my order number is #26102001. However, against all my expectations, I was fairly dissatisfied with the quality of the product and its delayed arrival.

Firstly, I placed the order online on the 15th of January. But not until two weeks had gone by did I receive this hàng hóa while you promised to send it khổng lồ me for around 6 days. Secondly, the sản phẩm I got is a faulty one và it is far different from what I saw on the website. The cloth material và patterns of the dress only have a few similarities in comparison with the sản phẩm you suggested khổng lồ me. In addition, you gave me a yellow one instead of sending me a white dress as I ordered.

I will not demand a refund but please arrange for a replacement of this hàng hóa at the earliest. I hope that this problem will be solved promptly.

Yours faithfully,


Mẫu 2:Dear Sir,

I am writing this letter to lớn express my disappointment with the quality of service from your company. I booked online a package tour on the website of your company but unfortunately, the trip did not live up khổng lồ my expectations.

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When it comes khổng lồ my trip, I was deeply dissatisfied not only with the delayed flight but also low- the unique service from your company. As I booked an all-inclusive vacation package, the accommodation at least should have provided necessities to satisfy my demands but it did not. For three days, I had khổng lồ live cramped in a narrow and lightly furnished room. In addition, the air conditioner and the shower were out of order, which really annoyed me. Moreover, a visit to the zoo was canceled unwarrantedly only because of rainy weather.

In this worst-case scenario, I expect lớn receive a refund from your company for all the charges I paid or any measures you could take khổng lồ compensate me. I look forward lớn a swift solution to lớn this matter.

Yours sincerely,


Mẫu 3:Dear Sir / Madam,

I went to the Big Star cinema which belongs lớn your company last Saturday, and I must say that it was the worst experience at a cinema I have ever had. I came there khổng lồ watch the film Avengers at 7 pm, but I had to leave early when the film did not finish due lớn some unwanted events. First of all, I had purchased a pair of tickets online and paid via my credit card; however, when I came lớn check-in, the staff said that he did not receive any confirmation of my tickets và I had to buy new ones. I really wanted lớn watch it so I agreed with him even though I was a little bit confused & upset. I also bought a large box of popcorn and two cups of soft drinks, but the service staff only gave me a medium-sized box after he had charged me enough money for the large one. I did not have a chance lớn complain because there were too many people on the line, & he also did not mind listening to me. When I finally found my seat inside the theater, I had lớn clean it up myself because it seemed that the janitor did not clean the area after the last movie. I was sitting there & wondering why did I even need lớn spend a whole lot of money to get the anger và unsatisfactory. My friend was upset, too; but we tried lớn watch the movie because we had already suffered till that moment. However, some of the kids started to lớn scream và cry out loud but none of the staff seemed lớn care about that. That was the last straw for us, & we decided lớn leave immediately even though it was just 15 minutes into the movie. I hope that you can take my complaint seriously và have a plan lớn improve your service. I will still come back for the next movie and expect a change.

Thank you for your time.



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Lời Kết

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